Terms and Conditions 

These terms and conditions shall apply to all sales orders accepted by 4x4 Spares New & Used Parts Limited t/a North South 4x4.

4x4 Spares New & Used Parts Limited t/a North South 4x4
Drumgoose
Castleblayney
Co. Monaghan
A75 V002
Ireland

It is the customer’s responsibility to read these Terms & Conditions on each occasion a purchase is required.

General Terms and Conditions

1. By placing an order with us, you warrant that:
   1. you are a Customer; either consumer or business
2.  
   1. you are at least 18 years old and legally capable of entering into binding contracts;
   2. the information you provide to us during the process of placing an order for Goods and/or
   3. Services is accurate, complete, and not misleading; and you are fully aware of our Terms.
3. The names and reference numbers of manufacturers and suppliers other than NS numbers used on this website are shown only to assist our customers in identifying replacement and equivalent parts. Under no circumstances does 4x4 Spares New & Used Parts Limited t/a North South 4x4 imply that the parts sold by us are those of the OE manufacturers. Although care has been taken to ensure the accuracy of data contained in this publication, 4x4 Spares New & Used Parts Limited t/a North South 4x4 does not assume any liability for errors or omissions.
4. The customer must provide adequate paperwork details received with the initial order, such as invoice number or Customer number in order for us to proceed with any claims. It is the responsibility of the customer to source and provide these details prior to any claims.
5. We retain all copyright and title to all documentation relating to Goods delivered to you by us. This documentation may only be used for the purposes intended in any contract between us and you and not for any other purpose without our permission. It must be returned on demand.
6. The website shall always endeavour to provide the correct information, however, on occasions the images may not always depict the actual product and 4x4 Spares New & Used Parts Limited t/a North South 4x4 reserve all rights to change a product for another that is fit for purpose.
7. Any advice or recommendation given by our employees, representatives or agents to you or your employees as to the storage, application, use, servicing, or maintenance of the Goods which is not confirmed in writing by us is followed or acted upon entirely at your own risk, and we shall not be liable for any such advice or recommendation which is not so confirmed in writing.
8. Our employees, representatives or agents are not authorised to make any representations concerning the Goods or their installation unless confirmed by us in writing. You acknowledge that you do not rely on any representations that have not been confirmed in writing. Nothing in these Terms affects the liability of either party for fraudulent misrepresentation.
9. You further agree and must ensure that the information you provide to us during the process of placing an order for Goods and/or Services is accurate, complete, and not misleading. We shall not be held responsible for any inaccuracies incomplete or misleading information you provide to us.
10. You agree that it is your responsibility to ensure that you have ordered the correct Goods from us and that the Goods suitable and fit for the purpose(s) they are intended to be used for by you. Unless we expressly state otherwise, in writing, we do not provide advice on such suitability.

Delivery and Returns 

Please see the Delivery and Returns page for further information. 

Pricing & Payment Methods

1. We accept bank transfer, cash (when shopping on site in our store), and all major debit and credit cards for payment but unfortunately, we do not support American Express). We have also partnered with Klarna who provide various buy now pay later options, however, please note that Klarna is available for use on online sales only.  For orders over €2000 our preferred method of payment is bank transfer.
2. The price(s) of the Goods will be as quoted in our Product Information or any other marketing literature from time to time except in cases of error. We reserve the right to alter prices at any time without notification to consider any increase in our costs (including but not limited to the cost of materials, labour, transport or other overheads, any tax, duty or variation in exchange rates).
3. For Goods purchased via our Website, the price you pay is the price displayed on this Website at the time we receive your order.
4. For Goods reserved online via our click and collect facility or via any other reservation service the price you pay is the price on the day of collection. No allowance will be credited for Goods collected from our premises by you rather than delivered by us.
5. Please note that the prices payable for Goods and Services in-store may vary from those stated on our Website.
6. While we try and ensure that all our prices on our Website are accurate, some prices may be incorrectly listed. If we discover an error in the price of the Goods you have ordered, we will inform you as soon as possible and offer you the Goods at the correct price.
7. We are under no obligation to provide Goods or Services to you at an incorrect, lower price, even after we have acknowledged your order or despatched the Goods or started performance of the Services.
8. If we cannot contact you, we will treat the order as cancelled. If payment has been made and you wish to cancel your order, you will receive a full refund of the price paid;
9. Where there is no error in our pricing or otherwise, the prices that you pay for the Goods will be those at the date of despatch of the Goods.
10. We list prices as both inclusive and exclusive of VAT. All prices are exclusive of any other sales tax or duty that may be applicable which will be payable in addition to the price unless otherwise stated.
11. Unless otherwise specified, the delivery costs (if any) will be quoted at the time you place your order for Goods. The entire cost of any other mode of transport or any special deliveries other than the standard delivery service we offer, will be borne by you, as will delivery to locations outside of Ireland and Mainland UK.
12. Some orders may be subject to import taxes, custom duties and fees imposed by the destination country. These charges are the responsibility of the customer. 4x4 Spares New & Used Parts Limited t/a North South 4x4 will not be responsible for any charges that are incurred after the purchase.

Cancellation of Orders:

• You can cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken.
• The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last Good(s).
• We shall have no liability for incorrect Goods purchased by you online for foreign registered cars once the cancellation period ends 14 days after delivery.  
• To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
• You can cancel an order by 
  • logging into your account and amending your orders 
  • by phoning us on +353 4297 43633
  • by emailing customer services on info@ns4x4.ie
• We reserve the right to cancel an order at our own discretion. 

Warranty and Liability 

Subject to the conditions set out below 4x4 Spares New & Used Parts Limited t/a North South 4x4 warrants that the goods will correspond with their specification at the time of delivery or collection and will be free from defects in material and workmanship as detailed on the product description. 

4x4 Spares New & Used Parts Limited t/a North South 4x4 warrants shall NOT be liable for any labour or associated claims should a product fail, warranty will however apply to any part, or parts purchased by the buyer within the warranty period to include carriage to replace the original purchased goods.

Warranty subject to the following condition applies:

• Warranty of any goods will only be applied to Ireland. Overseas customers who purchase goods do so by agreeing to our Terms and Conditions without exception.
• Products are supplied with manufacturer’s standard warranties. Miss-use or the incorrect fitting of parts by customers will render such warranty/guarantee null and void.
• Goods must be checked for suitability and tolerance prior to fitting or preparation, no responsibility whatsoever is accepted for the fitment of incorrect parts. The responsibility is clearly with the buyer/fitter to ensure the parts supplied are correct for the particular job / vehicle.
• 4x4 Spares New & Used Parts Limited t/a North South 4x4 shall be under no liability in respect of any defect arising from, incorrect fitting of the Goods by you and/or a third party, fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our and/or the Goods’ manufacturers’ instructions (whether spoken or in writing), misuse or alteration or repair of the Goods without our approval or for Goods fitted to any vehicle that is modified contrary to the vehicle manufacturer’s specifications and/or (default) factory settings.
• 4x4 Spares New & Used Parts Limited t/a North South 4x4 is not responsible for any damage or consequential losses or cost resulting from the fitment of parts supplied. Damage to any product during fitment lies purely with the buyer/fitter and is not covered under warranty terms. The above warranty does not extend to, any labour costs incurred, parts, materials or equipment not manufactured or supplied by the seller.
• Parts modified or adapted by the buyer shall no longer be warranted by the manufacturer nor shall 4x4 Spares New & Used Parts Limited t/a North South 4x4 be liable for any failures resulting to modification.

Warranty does not cover the following:

• Please note that NO Chrome/Stainless product is covered under warranty if purchased from 4x4 Spares New & Used Parts Limited t/a North South 4x4 within any period of time. A customer that makes a purchase for any chrome / stainless product does so with this knowledge and agrees to these terms. 
  • This includes issues such as Corrosion in anyway, Damage to Alloy, Chrome plating Stainless or Lacquerer surfaces due to:
  • Normal On-road and Off-road wear and tear including stone chips etc.
  • Salted Roads in winter causing salt corrosion.
  • Use of abrasive chemical cleaners
• Wheels, chrome, and Stainless products should be cleaned using mild soap and water solution, chrome caps, bumpers etc. are not covered under warranty against rust due to nature of our climate and the excessive salt applied on road surfaces.
• To help prevent corrosion on chrome products smear the inside with a waterproof product or grease and apply polish throughout the winter, this will help prevent rust from forming.

Defective Goods

• Where goods purchased by the buyer are alleged to be defective, the purchaser agrees to return such goods to the seller for inspection and report (without the seller replacing the said goods prior to such inspection). 
• The buyer also accepts that it is reasonable to inform the seller of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow the seller to remedy the defect, failure or interruption. 
• 4x4 Spares New & Used Parts Limited t/a North South 4x4 is not responsible for any damage or consequential losses or labour costs resulting from the fitment of parts supplied if found defective or otherwise.
• Any claim by the buyer which is based on any defect in quality or condition of the goods or their failure to correspond with the specifications should be notified to 4x4 Spares New & Used Parts Limited t/a North South 4x4 within 3 days from the date of sale. If the buyer does not notify the seller accordingly, the buyer shall not be entitled to reject the goods and the seller shall have no liability for such defect or failure, and the buyer shall be bound to pay the price as if the goods had been received in accordance with the contract.
• Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet specification is notified to the Seller in accordance with these Conditions, the Seller shall be entitled to replace the Goods (or the part in question) free of charge or, at the Seller’s sole discretion, refund to the Buyer the price of the Goods (or a proportionate part of the price), but the Seller shall have no liability to the Buyer.

Defective Goods – Ireland

• If any goods are required to be replaced, for whatever reason, 4x4 Spares New & Used Parts Limited t/a North South 4x4 will only deliver to the original address the goods were shipped to within Ireland.
• If you purchase a product from us that are found to be faulty we will supply a replacement or arrange for a refund of the purchase price if a replacement is not available. 
• To arrange the return of the defective goods please contact our office on +353 4297 43633 or email info@ns4x4.ie
• Upon receipt of the product, we will examine it, or we may have to return it to the manufacturer for examination before it can be accepted as a defective item. We aim to dispatch a replacement product or refund your money within 14 days or a reasonable period.

Defective Goods – Overseas

• Any goods the customer has collected and shipped out of the Ireland and found either not to fit or be defective must be returned to 4x4 Spares New & Used Parts Limited t/a North South 4x4,  Ireland address by the customer for any warranty on the product for whatever reason.
• 4x4 Spares New & Used Parts Limited t/a North South 4x4 will not be held responsible for any carriage or transportation outside of Ireland to bring back any defective part; this will be the sole responsibility of the customer without exception.
• If shipped by 4x4 Spares New & Used Parts Limited t/a North South 4x4 outside of Ireland then it will be the customers’ responsibility to return the warranty component and arrange the carriage for the replacement part.

Force Majeure

4x4 Spares New & Used Parts Limited t/a North South 4x4 will not be held responsible for any failure to deliver goods you have ordered, or any delay in doing so or for any damage, or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control e.g. shipping delays, natural disasters, war etc. All confirmed orders may be partially or fully suspended without liability on our part. 

*last updated August 2024